Virtual Mechanic

Our Virtual Diesel Mechanic service is designed to assist both the general owner and the DIY enthusiast that needs a bit of assistance. Our lead tech has over 25 years of experience as a diesel mechanic and his associate is an expert in electrical and onboard computer systems. These are the same shop supervisors that run our highly regarded local diesel repair shop. 

For a flat fee, we will provide you with remote diagnostic services, engine noise audio analysis, oil testing resources, repair procedures, parts diagrams, diagnostic tips, and tricks of the trade. Why spend hours searching Google or reinventing a procedure the hard way when you can be guided by an experienced mechanic? Why spend $$$$ at a local shop without a solid second opinion? And if you do go into a local shop, go equipped with a solid idea of what actual market rates are for your repair.

 Price List

By the Hour By the Job
Charge for first hour $95 Per Job $395
Additional hours $75 (Max 8 hours of support)
Advanced scan tool rental (per 7 days)
$250*
*Requires a $250 refundable deposit. Free round trip shipping.

Average engagement length:

  • Diagnosis or second opinion -- One hour
  • Minor repair such as replacing an injector, replacing radiator, turbo up/down pipes, glow plugs, steering and suspension, exhaust system: One hour
  • Turbo replacement, differential, transfer case: Two hours
  • Wiring fault -- Three hours
  • DPF, SCR, DEF system faults -- Three Hours
  • High pressure fuel system faults, blown head gasket, lower end damage, damaged valve train, transmission replacement, engine electrical faults, etc.: > 3 hours. Consider "by the job" package for larger jobs.

How it works / system requirements:

Internet connectivity is required. Our preferred communication platform is Zoom, which is compatible with most devices. We can also use Signal, WhatsApp, or email or standard texting if required. For security, we do not collect any information from you besides your billing info.

 What we work on:

Note: We currently only offer virtual mechanic services for light duty trucks and cars. For example: Ford 7.3, 6.0, 6.4, and 6.7 engines / F-250, F-350, F-450; GM Duramax 6.6 / Silverado and Sierra 2500, 3500, 4500; Dodge Cummins 5.9 and 6.7 / Ram 2500, 3500, 4500; Nissan Titan XD w/Cummins 5.0; VW TDI Golf / Jetta / Passat.

What we work on:

Note: We currently only offer virtual mechanic services for light duty trucks and 

Warranty:

We provide instructions and advice. There is not warranty for these services. If after an engagement we are unable to meaningfully assist with you project, we will reduce the billed amount. 

Email sales@buchanandiesel.com or call Eric at 269-371-2001 and ask about our Virtual Mechanic Service!


Disclaimer: Neither our Virtual Mechanics nor Buchanan Diesel can be held responsible for the actions or outcomes of customers that use our service. If a DIY tech is not up to the complex task of servicing diesel engine systems we recommend they utilize a reputable local diesel repair shop. We are happy to assist in finding a good shop in your area for no charge.